Consulting
Development
Training
Maintenance

OUR SERVICES

Our strengths: know-how, professionalism, flexibility, requirement and cost awareness!

 

CTModule's services, combined with the products CTMaker®, Callisto and VAS, offer all the advantages commonly expected from a software development company. Our "One-Stop-Shop" service offers the fastest, most cost-efficient and effective way to satisfy demands for professional, integrated Unified Communications solutions. We are the ideal partner - from the specification up to the development and maintenance phase - to realise your product or service!

Your partner for consulting in the area of Unified Communications solutions!

Consulting

Are you looking for an experienced partner with broad expertise in the area of integrated communications and internet technologies to realise new products and new services?

 

- The solution: CTModule consulting!

 

What can you expect?

 

CTModule consulting services offer you professional support to develop product and service strategies, to define specifications, and to find customer-oriented solutions within fast moving markets. CTModule's project managers can structure and plan projects at short notice. Our available partners have sound knowledge of UC markets, analysis strategy and process definitions, software, hardware, protocols and design. Your benefits: efficient and meticulous preparation, cost savings during development and at deployment.

 

What benefits do you gain through CTModule consulting?

 

  • You benefit from our broad expertise and solid experience in the area of integrated Unified Communications solutions
  • You save time from realization to marketability of your product and/or service.
  • You increase internal company know-how.
  • You can concentrate on your core business.
  • You receive professional support and up-to-date know-how.
  • You can rely on getting and utilising the right technology (investment protection).

Your partner for development in the Unified Communications solutions domain!

Are you looking for an experienced partner with broad expertise in the area of integrated communications and internet technologies to realise your product plans?

 

- The solution: CTModule product and service development!

 

What can you expect from CTModule product and service development?

 

CTModule has the extensive know-how and the long-term expertise to be at your side as a competent development and outsourcing partner. The expertise, the knowledge, the modular products and the market focus of CTModule guarantee the quickest, most professional and most cost-efficient way to market-oriented, competitive products and services. Whatever you need: software tools, communications solutions, call center applications, IVR/ACD systems, device drivers - we deliver the missing pieces! CTModule takes care of turn-key projects as well as complete product developments.

 

What benefits do you gain through CTModule product and service development?

 

  • You benefit from our broad expertise and considerable experience.
  • You save time from realization to marketability of your product and/or service.
  • You increase internal company know-how.
  • You can concentrate on your core business.
  • You reduce the risk because well tested and market-proven modules are used.
  • You protect your investment because you can use the most recent technologies.
  • You receive professional support and up-to-date know-how.
  • You gain tight cost control over your development budget with pre-defined costs.

Development

Your partner for training in the Unified Communications solutions domain!

Training

Are you looking for professional training in the area of integrated communications and internet technologies, or for our products?

 

 - The solution: CTModule training!

 

 What can you expect from CTModule training?

 

CTModule offers a sophisticated training portfolio, which gives managers a thorough insight into the optimal use of new technologies in the area of commmunications technologies, combined with  internet technologies. The training focus lies on showing examples of how to turn new ideas into commercial successes.

CTModule also offers modular training sessions for professional software developers, in particular in the area of CTI / UM / IVR application development. On request, CTModule offers starter courses to programmers who want to learn the features of CTMaker®  as quickly and efficiently as possible.

Furthermore, there is a certification training course for Callisto partners to learn the nuts and bolts of Callisto / COCE. These courses, which are scheduled several times per year, provide sales personnel and technicians with a deeper understanding of the technologies involved.

 

What are the benefits of CTModule training?

 

You benefit from our broad expertise and considerable experience.

You increase internal company know-how.

You receive professional training on state-of-the-art technologies.

You increase the knowledge base within your enterprise.

You motivate your staff.

You receive professional training, tailored to fit your individual requirements.

 

Your partner for maintenance in the Unified Communications solutions domain!

Are you looking for an experienced partner who maintains and services your integrated Unified Communications solutions in a professional way?

 

- The solution is CTModule product maintenance!

 

What can you expect from CTModule maintenance?

 

CTModule operates - according to the customer demands - first, second, or third level support for CTModule products or solutions that were created with CTMaker®  or by CTModule at current market rates. Additionally, CTModule can monitor a system by use of an alarming system 24/7, can validate it, and - in case of malfunctions - can take action. It's the customers' decision how much maintenance they would like to be included. For Callisto products, CTModule offers suitable service level agreements to their partners.

 

How does CTModule maintenance benefit you?

 

  • You benefit from broad expertise and solid experience.
  • You receive professional support which fits your individual needs.
  • You can concentrate on your core business.
  • You receive professional support from the CTModule support team.
  • You can guarantee high availablity to your customers over the whole product life cycle.
  • You can define the precise service costs by maintance contract / service level agreement.
  • You can perform budget planning for your products and services based on pre-defined maintenance costs.

maintenance

CTMODULE AG

 

Lehnweg 1

CH-3123 Belp/Berne

T: +41 (0)31 531 11 11

F: +41 (0)31 531 11 12

sales@ctmodule.com

Sales&Support GERMANY

 

Frankfurter Straße 92

D-65760 Eschborn/Frankfurt

T: +49 (0)6196 2049173-0

F: +49 6196 2049 173-9

sales-d@ctmodule.com

ABOUT CTMODULE

 

Founded in 1997 and incorporated in Switzerland, CTModule AG specializes in communication and information technology and maintains a wide range of proven solutions in this field. The Company is focused on Enterprise Communication and Hospitality & Guest Service solutions. CTModule is a “Preferred Solutions Partner” of Cisco® Systems and a member of “Swiss Made Software”.

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