1.0CTModulehttps://www.ctmodule.com/en/Settingsrich600338<blockquote class="wp-embedded-content" data-secret="HfXVdozEz7"><a href="https://www.ctmodule.com/en/knowledgebase/profacd-viewer/administration-manual/settings/">Settings</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://www.ctmodule.com/en/knowledgebase/profacd-viewer/administration-manual/settings/embed/#?secret=HfXVdozEz7" width="600" height="338" title="“Settings” — CTModule" data-secret="HfXVdozEz7" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript">
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The Settings screen configures how the ProfACD Viewer web page is rendered within the COC HTML pane. It controls which queues and agents are displayed, how often the view is refreshed, and which interactive features are available to the agent. Section “General” ProfACD Selects the ProfACD instance this Viewer is associated with. Each ProfACD Viewer …https://www.ctmodule.com/wp-content/uploads/profacdviewer.png