{"id":9457,"date":"2022-05-11T09:01:19","date_gmt":"2022-05-11T09:01:19","guid":{"rendered":"http:\/\/192.168.100.222\/?post_type=product_page&p=9457"},"modified":"2024-03-20T14:30:06","modified_gmt":"2024-03-20T14:30:06","slug":"cruise-voicemail","status":"publish","type":"product_page","link":"https:\/\/www.ctmodule.com\/en\/product\/cruise-voicemail\/","title":{"rendered":"Cruise VoiceMail"},"content":{"rendered":"

THE PERFECT VOICE MAIL FOR GUESTS AND CREW<\/h1>

The integrated and powerful Cruise voicemail service for Cisco UCC solutions<\/h2>

A voicemail system for guests and crew members of a cruise ship is a must for the communication processes on board. Cruise VoiceMail is seamlessly integrated with each cruise line's check-in\/out procedures to ensure these shipboard operations are efficient. A user-friendly web GUI, which is available in addition to the room phones for operating the system, allows listening to the voice messages at the reception desk. Increased customer satisfaction through excellent customer experience.<\/p>\n<\/p>

Cruise VoiceMail<\/h2>

Powerful, integrated, efficient<\/p>

We Support You in Every Situation<\/h3>

Sales Support<\/h4>

We support you in every step of the resale cycle. Depending on your Partner level, we will guide you through the sales process with your customer.<\/p>

Installation and Configuration Support<\/h4>

We support you during the installation, configuration, and roll-out process for on-prem, managed service, or cloud projects. A satisfied partner and customer is our daily goal.<\/p>

Operation and Maintenance Support<\/h4>

We pay attention to the highest quality and stability in each phase of our product development process. Our dedicated support team is immediately available according to defined SLA times if any incident still occurs. More\u2026<\/a><\/p>

Training<\/h4>

We train and support our partners and their customers to learn how to correctly install, manage and use our Callisto products. More\u2026<\/a><\/p>

Tailored Developments<\/h4>

Thanks to the unique Callisto \u201cOpen Applications Management\u201d concept, partners and their customers can add customized and tailored applications to the system anytime during runtime with no service interruption. More\u2026<\/a><\/p>

Consulting<\/h4>

Our long-lasting expertise in UCC services and comprehensive industry know-how lead CTModule to deliver the best-in-class consultancy for your projects. More\u2026<\/a><\/p>

You Can Expect Only the Best \u2013 Because Quality Matters<\/h3>

Compatible<\/h4>

The Callisto appliance solution has been successfully tested and certified with Cisco UCM V12.5. In addition to that, the Callisto platform is compatible with all popular Cisco PBX systems (UCM, UCME, BE6k\/7k, HCS, Webex).<\/p>

Preferred Solution Partner<\/a><\/h4>

CTModule has been working with Cisco Systems since 2004 and is now one of the selected manufacturers worldwide with the Cisco Preferred Solution Partner<\/a> status.<\/p>

Swiss Made Software<\/h4>

Since 2007, the \u201cswiss made software\u201d<\/a> label stands for Swiss values such as quality, reliability and precision - especially in software development. CTModule is one of the first members of this quality label.<\/p>

Oracle SPMS Validation<\/h4>

CTModule has reached the Oracle Validated Integration<\/a> for Callisto Cruise with the Oracle Hospitality Cruise Shipboard Property Management System (SPMS)<\/a>. This certification gives customers as well as the responsible shipping crews the necessary assurance that these two important on-board systems work together perfectly.<\/p>

Technology that inspires<\/h2>

<\/p>

Callisto architecture \u2013 The new simplicity<\/h3>
\"\"<\/div>\n

The Callisto platform provides the following features (without Modules and Applications):<\/p>\n

    \n
  • all interfaces to the Cisco telephony infrastructure, provisioning (e.g., Kurmi), and 3rd party systems (e.g. (S)PMS, CRM, alarm systems, etc.)<\/li>\n
  • Base infrastructure for import, configuration, and administration of modules, collections, and applications<\/li>\n
  • Platform management for security, back-up\/restore, update\/upgrade process, licensing, log and troubleshooting capabilities<\/li>\n
  • Dashboard and reporting<\/li>\n
  • Single Sign-On (SSO) support<\/li>\n
  • User and administrator management, rights management.<\/li>\n<\/ul>\n

    After licensing, modules, collections, or customized applications can be uploaded to the Callisto platform and configured in a simple and flexible way.
    \nCallisto, with its available modules and applications, supports the following end devices and clients (depending on the use case):<\/p>\n

      \n
    • Callisto web and telephone interface<\/li>\n
    • Cisco endpoints (XML-enabled with push message support)<\/li>\n
    • Cisco Jabber client with Callisto Gadgets (tabs)<\/li>\n
    • Cisco Webex App<\/li>\n
    • PC with Callisto operator solution and Callisto Gadgets<\/li>\n
    • SmartPhones (iOS\/Android) with Callisto Gadgets and native applications<\/li>\n
    • Tablets (iOS\/Android) with Callisto Gadgets and native applications<\/li>\n
    • Legacy phones, DECT phones, WLAN phones according to manuals.<\/li>\n<\/ul>\n

      The Cisco PBX infrastructure (BExk, UCM, HCS) is connected to the Callisto platform via SIP trunk, AXL, and JTAPI (for COC switch solution) or SFTP (for CDRs).
      \nFurther Callisto interfaces are:<\/p>\n

        \n
      • SIP, Secure SIP (UDP, TCP, TLS)<\/li>\n
      • RTP, SRTP, T.38\/G.711 (Softfax)<\/li>\n
      • Cisco AXL<\/li>\n
      • IP Socket connection<\/li>\n
      • HTTP(S), (S)FTP<\/li>\n
      • (S)LDAP (authentication, phone book)<\/li>\n
      • ESPA 4.4.4 \/ X (Alarming)<\/li>\n
      • REST (provisioning)<\/li>\n
      • Application interfaces for various services or applications<\/li>\n<\/ul>\n

        The Unified Presence Server (CUPS) can be integrated as an external presence source.<\/p>\n

        Minimal requirements and resource-saving for green IT<\/h3>

        The following requirements are needed for a proper use of the Callisto platform with the selected module(s):<\/p>\n\n\n\n\n\n\n\n\n\n\n
        Requirements<\/td>\nRequisite\/Description<\/td>\n<\/tr>\n<\/thead>\n
        Callisto Appliance (virtual Image, OVA)<\/td>\n\n
          \n
        • One Callisto appliance for up to approx. 1000 parallel calls on the platform.<\/li>\n
        • One platform is sufficient for an unlimited number of users and voicemail boxes<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
        Virtual environment<\/td>\nminimal: VMware ESX(i) 6.5<\/td>\n<\/tr>\n
        Callisto Appliance \u201cSmall\u201d<\/td>\n\n
          \n
        • up to 60 parallel calls<\/li>\n
        • 2 GB RAM<\/li>\n
        • 2 CPUs (ca. 2 GHz)<\/li>\n
        • 80 GB hard disk space<\/li>\n
        • 1 network connection<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
        Callisto Appliance \u201cMedium\u201d<\/td>\n\n
          \n
        • up to 240 parallel calls<\/li>\n
        • 4 GB RAM<\/li>\n
        • 4 CPUs (ca. 2 GHz)<\/li>\n
        • 80 GB hard disk space<\/li>\n
        • 1 network connection<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
        Callisto Appliance \u201cLarge\u201d<\/td>\n\n
          \n
        • up to 240 parallel calls<\/li>\n
        • 6 GB RAM<\/li>\n
        • 8 CPUs (ca. 2 GHz)<\/li>\n
        • 80 GB hard disk space<\/li>\n
        • 1 network connection<\/li>\n
        • max. 960 parallel calls per appliance<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
        PBX (TVA\/PBX)<\/td>\nCisco IP-PBX: CUCM, HCS, Webex (Unified CM), BExk, UCx00, UCME<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

        Compatibility<\/h3>

        The following products have been tested for interoperability with the Callisto platform.<\/p>\n

        Note:<\/em> Various modules of the Callisto platform may also be compatible with other IP-PBX systems. Contact us if you have a specific project.<\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
        Manufacturer<\/td>\nSystem<\/td>\nVersion<\/td>\n<\/tr>\n<\/thead>\n
        Cisco Systems Inc.<\/td>\nUnified Communications Manager<\/td>\n7.x, 8.x, 9.x, 10.x, 11.x, 12.x, 14.x<\/td>\n<\/tr>\n
        Cisco Systems Inc.<\/td>\nUnified Communications Manager Business Edition 6000<\/td>\n8.6, 9.x, 10.x, 11.x, 12.x, 14.x<\/td>\n<\/tr>\n
        Cisco Systems Inc.<\/td>\nUnified Communications Manager Business Edition 7000<\/td>\n8.6, 9.x, 10.x, 11.x, 12.x, 14.x<\/td>\n<\/tr>\n
        Cisco Systems Inc.<\/td>\nUnified Communications Manager Express<\/td>\n7.x, 8.x, 9.x,10.x,11.x, 12.x, 14.x<\/td>\n<\/tr>\n
        Cisco Systems Inc.<\/td>\nHosted Collaboration Solution (HCS)<\/td>\n8.6, 9.x, 10.x, 11.x ,12.x, 14.x<\/td>\n<\/tr>\n
        Cisco Systems Inc.<\/td>\nCisco UCM Cloud<\/td>\n\u2014<\/td>\n<\/tr>\n
         <\/td>\n <\/td>\n <\/td>\n<\/tr>\n
        Cisco Systems Inc.<\/td>\nCisco Unified Presence Service (CUPS)<\/td>\n8.x, 9.x, 10.x, 11.x, 12.x, 14.x<\/td>\n<\/tr>\n
         <\/td>\n <\/td>\n <\/td>\n<\/tr>\n
        Cisco Systems Inc.<\/td>\nCisco Jabber<\/td>\n7.x, 8.x, 9.x, 10.x, 11.x, 12.x, 14.x<\/td>\n<\/tr>\n
        Cisco Systems Inc.<\/td>\nCisco Webex Client<\/td>\n\u2014<\/td>\n<\/tr>\n
         <\/td>\n <\/td>\n <\/td>\n<\/tr>\n
        Diverse<\/td>\nAndroid for Smartphones and Tablets<\/td>\nupon request<\/td>\n<\/tr>\n
        Apple Inc.<\/td>\nIOS for Smartphones and Tablets<\/td>\nupon request<\/td>\n<\/tr>\n
         <\/td>\n <\/td>\n <\/td>\n<\/tr>\n
        CTModule AG<\/td>\nCOC Operator Console<\/td>\nWindows 7.x, 8.x, 10.x, 11.x<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

        The integrated and powerful Cruise voicemail service for Cisco UCC solutions.<\/p>\n","protected":false},"featured_media":9980,"template":"","class_list":["post-9457","product_page","type-product_page","status-publish","has-post-thumbnail","hentry","product_category-voicemail-2","product_platform-cucm-hcs-webex","product_platform-univerge-3c","product_platform-any-ip-pbx"],"acf":[],"yoast_head":"\nfalse<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ctmodule.com\/en\/product\/cruise-voicemail\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cruise VoiceMail\" \/>\n<meta property=\"og:description\" content=\"The integrated and powerful Cruise voicemail service for Cisco UCC solutions.\" \/>\n<meta property=\"og:url\" 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