Callisto Knowledge Base

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Knowledge Base
RedManning Mode › Administration manual

Settings

Table of Contents

General RedManning Mode settings are configured in this tab.

The URLs at the top are used to integrate the service into the call manager (see Requirements) and optionally into Jabber.

Place the respective service URL on a line button on the phones that will serve as Red Manning phones. This button can then be used to activate and deactivate  red manning mode.

Service URL Label This text will appear on all red manning phones as label of the button that is tied to the service. Additionally, the label will indicate if red manning mode is activated or deactivated.
Call handling

Set how to handle calls made to red manning phones while red manning mode is active.

Continue After the announcement, the call is forwarded to the phone
Drop After the announcement, the call is dropped
Divert

After the announcement, the call is diverted to a number set at Divert Destination

Info: Only numbers not set as red manning phones can be used as divert destination
CUCM Announcement Select the custom CUCM announcement to be played when red manning Mode is active.
Automatically delete reports after (days) Delete reports data after the set number of days