Callisto Hotel Collection

Callisto Hotel – The Most Comprehensive Hotel Applications Collection

Guests and staff are becoming increasingly demanding in terms of the speed and nature of communication in a hotel. Earn your guests’ loyalty and win more guests and staff with the best customer experience. However, this does not only mean innovation, but also supporting existing communication behavior and, if necessary, developing it further with the help of technology.

The Ultimate UCC Collection for Hotels

The Callisto application platform with its Hotel Collection stands for innovation and support of modern communication behavior: The Callisto Hotel Collection is the most comprehensive and diverse collection of UCC applications for guest and staff interaction in Hotels and Hotel chains. Not only traditional communication methods such as voice mail or fax are available, but also applications such as RemoteReception, Babyphone for the modern guest, or Alarming Mobile for the demanding staff.

The Callisto Hotel platform, with its smart architecture and green IT approach, has enormous benefits for hotels and hotel chain operators:

A single application platform with all needed applications and minimal IT resource consumption saves massively on investment and operating costs
The integration of all important infrastructures, such as telephone system, Property Management System (PMS), various alarm systems, as well as the openness for the connection of different systems, allows a unified process interaction and further development of guest and staff communication.
The Callisto Hotel Collection contains all “must-have” applications and more, which can be installed on the Callisto platform at runtime, thus creating investment security through the constantly possible modular expandability.
The Callisto Open Application Management (OAM) concept allows the upload of a customized application to the system at any time, which reflects the flexibility and future-proofing of the platform.
The Callisto platform appliance has been thoroughly tested and certified for security with leading companies in order to guarantee the highest possible security for the customer.
The Callisto platform’s proven stability over many years with the corresponding HA support guarantees the highest level of fail-safety

The Callisto Hotel Collection impresses with its comprehensive range of modules dedicated to staff and guest communication in the hotel market. The wide range of applications, openness, and flexibility, coupled with reliability and security, guarantee satisfied customers, staff members, and guests.

This is why Callisto is the best choice for you

All-In-One

Over 50 UCC applications available on the Callisto Platform for any vertical market. The all-in-one approach helps end customers and partners to massively reduce the return on investment (ROI).

Modular

The ability to add, update, upgrade, or replace Modules or Applications at runtime with no service interruption, makes Callisto the world’s most flexible application platform for UCC solutions. Agile, future proof and secure with Callisto.

Tailor-Made

Callisto’s unique “Open Applications Management” concept enables customers to upload customized applications to the platform. Enterprises benefit from a fulfillment of their needs and System Integrators can serve customers individually.

Green IT

The Callisto platform can handle up to approx. 1,000 parallel calls with 2‑6 GB RAM, 2‑8 CPUs and 80 GB HD. Partners and end customers profit from a high performance at a lower resource usage, enabling environmental benefits.

Simple

Easy to install, configure, manage, use and maintain. Simplicity is a common thread throughout the whole Callisto system. Customers benefit from reduced overall product life cycle costs.

Flexible

Flexibility in the selection of available modules and interoperability with various soft PBX systems. In addition to that, Callisto is suitable for on-site use, in various cloud or managed service models. We grow with your company.

Quality

High quality for products and services is in the DNA of our company. 98% of the installations are running error-free since several years, with more than 25,000 satisfied users and more than 15,000 flawless calls per day prove the stability of the Callisto platform. Customer satisfaction is our daily goal.

Problem Solver

The Callisto application platform has an answer to every UCC need in any vertical market. The variety of 50 applications, and the “OAM” concept for tailor-made applications, are providing a solution for every customer UCC problem.

Services

We stand for professional service and best-in-class Support. Competent sales assistance, consulting, training, customer-specific developments and support, are the praised services by our customers. We have been a stable, reliable and professional partner for over 20 years.

Technology made to impress

Modules/Applications	Over 50 modules/applications available
Supported UC platforms	Cisco UCME, Cisco BE6K/7K, Cisco UCM, Cisco HCS, Cisco Webex
Presence integration	Cisco CUPS integration and Callisto Presence
Scalability	Unlimited
User configuration	Manually and automatically from CUCM via AXL (Microsoft AD, LDAP/OpenLDAP systems), CSV files, or provisioning systems (e.g., KURMI via web services)
High availability	Yes, incl. disaster recovery
Resource requirement “Small”	Callisto Appliance “Small” (up to 60 parallel calls): 2 GB RAM 2 CPUs (approx. 2 GHz) 80 GB hard disk space 1 network connection
Resource requirement “Medium”	Callisto Appliance “Medium” (up to 240 parallel calls): 4 GB RAM 4 CPUs (approx. 2 GHz) 80 GB hard disk space 1 network connection
Resource requirement “Large”	Callisto Appliance “Large” (240 parallel calls or more): 6 GB RAM 8 CPUs (approx. 2 GHz) 80 GB hard disk space 1 network connection max. 960 parallel calls per appliance
System messages	E-Mail, SNMP, Syslog
Security	HTTPS, Secure Syslog, Secure LDAP, Secure SIP (TLS, SRTP), integrated Firewall, Single Sign-On (SAML) supported. External Privacy and Security Assessment successfully passed
Operating system	Appliance, hardened operating system
Database	All SQL databases are part of the platform
Virtualization	Delivered as image (OVA), installation in VMware ESX(i) environment