Exceptional Concept with Many Advantages
Simple and powerful, all the modules you need to enhance your Cisco communication infrastructure. With its intuitive user interface, the Callisto platform makes it easy to configure, manage, and upload any Module. Notably extensive but resource-saving, this is the concept of the modern Callisto UCC application platform.
The Callisto concept:
- Platform: basic functions, administration, configuration, module, and application management, interfaces
- Modules: Callisto Modules (Standard Callisto Applications), which can be uploaded or licensed
- Collections: Callisto Module Collections for a simple selection of a specific market or customer need
- Applications: Customer-specific applications managed in the Open Applications Manager (OAM).
The feature set of the Callisto platform without Modules and Applications include:
- Base infrastructure to import, configure, and manage Modules, Collections, and Applications
- Supporting functions such as Cisco Phone Service Editor (hosting of phone service applications), SMS sending, Cisco Phone Push messages, monitoring or speed dial configurator, download section, etc.
- Interfaces to the Cisco telephony infrastructure, provisioning (e.g., Kurmi), and 3rd-party systems (PMS, CRM, Alarming, etc.)
- Open Applications Management import, configure and manage tailor-made customer applications
- Platform-Management for security, back-up/restore, update/upgrade process, licensing, log, and troubleshooting
- Single Sign-On (SSO) support
- Dashboard and reporting
- Management and rights management for users and administrators
Callisto supports the following end devices and clients with the available modules and applications, depending on the use case and requirements:
- Callisto Web and Phone Interface
- Cisco end devices (XML-enabled with push message support)
- Cisco Jabber client with Tabs (Callisto Gadgets)
- Cisco Webex App with Tabs (Callisto Gadgets)
- PC with Callisto Agent Console and Callisto Gadgets
- SmartPhones (iOS/Android) with Callisto Gadgets and native Applications
- Tablets (iOS/Android) with Callisto Gadgets and native Applications
- Legacy phones, DECT, WLAN phones according to manual