|Features from A–Z||Description|
|Acoustic monitoring||The room with the infant is acoustically monitored by BabyPhone per default. If a certain noise level (configurable) is exceeded in the room, an alarm is triggered.|
|Check-in / Check-out||BabyPhone monitoring can be set for this room as soon as a cabin is checked in. On check-out, all active BabyPhone monitoring is terminated or deleted. Restarting monitoring is no longer possible.|
|Configuration||BabyPhone can be configured as follows: Volume threshold, measurement period, pause between alarms, alarm delay when initiating monitoring, and many more.|
|Deployment||The BabyPhone module is licensed as an optional module and uploaded to the Callisto platform during the initial installation with the Cruise or Hotel package. Prepared as an appliance image (OVA), the Callisto system can be installed on any virtual machine or physical server.|
|Global number plan (E.164 support)||E.164 numbers supported.|
|green-IT||Lowest resource requirements in the industry with the highest performance: 2 to 8 CPUs, 2 to 6 GB RAM, 80 GB HD, up to max. 1’000 parallel calls per image.|
|Languages||BabyPhone is multilingual, for the IVR, for the announcements, and the BabyPhone smartphone application. The language is set during check-in and for the smartphone application via the output process.|
|PMS support||BabyPhone receives all necessary information for the service at check-in/out from the corresponding PMS. At check-in, BabyPhone monitoring can be set for this room. At check-out, all active BabyPhone monitoring is terminated or deleted. It is no longer possible to restart monitoring.|
|Provisioning||Manually or automatically from Cisco UCM through AXL or Microsoft AD,
LDAP/OpenLDAP system and CSV files. Web services (REST) supported.
|QR-Code||If the BabyPhone smartphone application is used, the “room to smartphone” assignment process can be simplified: Enter the room number in the Callisto web interface, scan the QR code with the smartphone and hand the device to the guest.|
|Quick dial buttons||BabyPhone monitoring can be configured for Cisco room phones, where this feature is supported, as quick-dial buttons on the terminals.|
|Reliability||Apart from the stability of the Callisto system, the Callisto system can be designed to be highly available.|
|Reporting||BabyPhone reporting gives a comprehensive overview of the individual events, when, who, how surveillance was set-up, alerted, listened in, ended surveillance, or if something went wrong in the process. Corresponding search options are available.|
|Room monitoring||The room with the infant is acoustically monitored by BabyPhone per default. If a certain noise level (configurable) is exceeded in the room, an alarm is triggered. Optionally, suppose a video camera is available in the room, and the Callisto BabyPhone app is used. In that case, the room can then also be observed via video in the event of an alarm or a call.|
|Scalability||Up to 960 parallel calls on one Callisto appliance. Additional instances supported. Unlimited number of Callisto BabyPhone users. Parallel monitoring depends on the number of available lines or the maximum number of monitoring configured in BabyPhone at the time of the monitoring order.|
|Security||https, SIPS, password and PIN security, appliance security, integrated firewall|
|Smartphones||The Callisto BabyPhone application significantly extends the functionality of BabyPhone. In particular, simpler processes and additional security are available. Currently, Android smartphones are supported, iOS on request.|
|Supported Phones / Clients||Regarding cabin/room phones, BabyPhone supports all Cisco phones and all other phones in a UCM environment. Mobile phones can either be smartphones (recommended as advanced features are available with the Callisto BabyPhone app) or any alternative mobile phone.|
|Video monitoring||Optionally, suppose a video camera is available in the room, and the Callisto BabyPhone app is used. In that case, the room can also be observed via video in the event of an alarm or call.|
|Voice Protocols and Codecs||Both codecs are supported based on the SIP protocol, G.711 and G.729.|
Easy to Use
The ease of use of Callisto BabyPhone is essential, especially in guest care. With the Callisto BabyPhone Mobile smartphone app, both the set-up and the use of room monitoring become child's play.
High Security Standards
High reliability is a must in the area of child monitoring. That is why Callisto BabyPhone has many control and alarm mechanisms to ensure safety for the child and parents.
The initialization of the BabyPhone service saves time and effort as it provides efficient workflows for the guests and the staff to set-up the application.
In the basic package, Callisto BabyPhone supports acoustic room monitoring. Optionally, video can be enabled with supported cameras in the cabins/rooms.
The processes and alarms are recorded in the Cruise BabyPhone reporting and displayed with flexible search criteria. Authorized people can provide information about the procedures at any time.