|Features from A–Z||Description|
|Call configuration||The alarm call can be configured as follows: Ringing time, repetitions, pause between ringing, number of repetitions, time format, and many more.|
|Check-in / Check-out||Once a cabin is checked in, a wake-up call can be set for that room. Upon check-out, all wake-up calls for this cabin are deleted.|
|Dashboard||A clear dashboard shows the desired rooms in the context of the configured wake-up calls. All cabins, cabins with a wake-up call, cabins without a wake-up call, or all groups can be displayed. The search function is also available.|
|Deployment||The Cruise Wake-up module is licensed as an optional module and uploaded to the Callisto platform with the Cruise package during the initial installation. Prepared as an appliance image (OVA), the Callisto system can be installed on any virtual machine or physical server.|
|Global number plan
|E.164 numbers supported|
|green-IT||Lowest resource requirements in the industry with the highest performance: 2 to 8 CPUs, 2 to 6 GB RAM, 80 GB HD, up to max. 1’000 parallel calls per image.|
|Group wake-up calls||Groups entered in the Cruise Base module are also available in Cruise Wake-up for the configuration of wake-up calls.|
|Languages||Cruise Wake-up is multilingual for the wake-up IVR and the announcements. The language is set during check-in.|
|PMS Support||Cruise Wake-up receives all necessary information for the service at check-in/-out from the corresponding PMS. At check-out, all possibly still existing wake-up calls are deleted.|
|Provisioning||Manually or automatically from Cisco UCM through AXL or Microsoft AD,
LDAP/OpenLDAP system and CSV files. Web services (REST) supported.
|Quick dial buttons||The wake-up call can be configured for Cisco room phones, where this function is supported, as quick-dial buttons on the terminals.|
|Reliability||Apart from the stability of the Callisto system, the Callisto system can be designed to be highly available.|
|Reporting||Cruise wake-up reporting gives a comprehensive overview of the individual processes, when, who, how a wake-up call was set or listened to or not listened to or something went wrong in the process. Corresponding search options are available.|
|Scalability||Up to 960 parallel calls on one Callisto appliance. Additional instances supported. Unlimited number of Callisto wake-up users. Parallel wake-up calls depend on the number of available lines at the time of the wake-up call.|
|Security||https, SIPS, password and PIN security, appliance security, integrated firewall|
|Supported Phones / Clients||Module Cruise Wake-up primarily supports all Cisco phones, as well as the Jabber and Webex clients, but also all other phones in a UCM environment.|
|Time announcement||The announcement of the exact time on a wake-up call is made automatically with the preselected voice by the Cruise Line, thanks to Callisto Syswave technology.|
|Time format||24h or the 12h format can be configured.|
|Time synchronization / time zones||The time set by the Cruise Base module after a corresponding time zone change is newly adopted for the wake-up time. The wake-up calls are executed at this new time in each case. Wake-up calls that have moved into the past due to the time zone change are triggered immediately.|
|Voice Protocols and Codecs||Both codecs are supported based on the SIP protocol, G.711 and G.729.|
Punctuality is the goal of wake-up calls. That's why the Callisto Cruise Wake-up Service offers flexible call settings to handle wake-up calls or reminders quickly and efficiently by telephone.
In addition to voice-guided and easy entry of a wake-up call by phone, Cruise Wake-up provides the front office with a clear dashboard of room wake-up status and advanced wake-up options.
Simple group wake-up calls
Cruise Wake-up supports the possibility to set a wake-up call for groups: Select the group in the Callisto web interface, set the time, save, done. As simple as that!
The on-time wake-up calls and any missed calls are recorded and displayed in detail in the reporting with flexible search criteria.