The Callisto platform provides the following features (without Modules and Applications):
- all interfaces to the Cisco telephony infrastructure, provisioning (e.g., Kurmi), and 3rd party systems (e.g. (S)PMS, CRM, alarm systems, etc.)
- Base infrastructure for import, configuration, and administration of modules, collections, and applications
- Platform management for security, back-up/restore, update/upgrade process, licensing, log and troubleshooting capabilities
- Dashboard and reporting
- Single Sign-On (SSO) support
- User and administrator management, rights management.
After licensing, modules, collections, or customized applications can be uploaded to the Callisto platform and configured in a simple and flexible way.
Callisto, with its available modules and applications, supports the following end devices and clients (depending on the use case):
- Callisto web and telephone interface
- Cisco endpoints (XML-enabled with push message support)
- Cisco Jabber client with Callisto Gadgets (tabs)
- Cisco Webex App
- PC with Callisto operator solution and Callisto Gadgets
- SmartPhones (iOS/Android) with Callisto Gadgets and native applications
- Tablets (iOS/Android) with Callisto Gadgets and native applications
- Legacy phones, DECT phones, WLAN phones according to manuals.
The Cisco PBX infrastructure (BExk, UCM, HCS) is connected to the Callisto platform via SIP trunk, AXL, and JTAPI (for COC switch solution) or SFTP (for CDRs).
Further Callisto interfaces are:
- SIP, Secure SIP (UDP, TCP, TLS)
- RTP, SRTP, T.38/G.711 (Softfax)
- Cisco AXL
- IP Socket connection
- HTTP(S), (S)FTP
- (S)LDAP (authentication, phone book)
- ESPA 4.4.4 / X (Alarming)
- REST (provisioning)
- Application interfaces for various services or applications
The Unified Presence Server (CUPS) can be integrated as an external presence source.