CTModule- Swiss Integrated Unified
CTModule offers Communication and Guest Services Platforms in the fields of Enterprise Communications and Hospitality Solutions. The main strengths are modularity, flexibility, individuality and cost-efficiency paired with a huge application portfolio.
A professional and efficient customer communication and interaction based on modern technology is the key to success in today’s enterprise market - this applies to small and large enterprises as well. Customers expect a direct and fast service response via a variety of communication channels. Quick responses have become crucial for the market success. To bring all Cisco®’s Unified Communications Manager (UCM/UCME/BEXk/HCS) to its full potential the Callisto Enterprise platform offers important features, which enhances the capabilities of the base product, to improve your daily processes and your communication and information work-flows.
Innovation in terms of Guest Services has always played an important role in the hotel and tourism business. Identifying trends is a must for active hoteliers determined in achieving long-term success vis-à-vis international competition. The Callisto Hospitality Platform offers a comprehensive and individual range of Guest Services and Process Optimization Applications by integrating the premises based existing systems, such as PMS, Room Control, IPTV, etc.
First contact is crucial - even by phone! Each way a company gets in touch with it’s customers is an excellent opportunity to demonstrate competence, proximity and professionalism. In order to achieve this goal, you have the needs for appropriate tools. That’s where we come into play, providing you with a tool optimized for your customer relations by phone over Cisco Unified Communications Managers: Callisto Operator Console (COC) - the cutting edge Operator Console to handle your phone calls with efficiency and professionalism.
“World goes Mobile” is one of the most recent trends to have affected the Enterprise and Hospitality markets in a number of ways: Information can be accessed through mobile websites, interactive apps can be downloaded onto smart phones, staff can serve the client via mobile terminals, etc. Though these individual applications may prove to be helpful, they leave out the most important aspect, namely the creation of holistic interconnectivity. Callisto Mobile is offering a holistic approach by integrating all different kind of systems and bringing it into a Frame Application.
Individual value-added services for your customers at unbeatable prices! - The telecommunications pricing wars are on the increase. Currently, every T3 carrier and Internet telephony service provider (ITSP) must differentiate themselves by offering additional services to their customers. For this purpose, a powerful and cost-effective infrastructure is needed. This is our mission and challenge. We develop products and solutions for telephony service providers that allow them to enter new markets quickly and individually.
Build your own managed/Cloud based Service on the basis of the Callisto or the VAS platform. Both systems enable you to deliver a competing and successful offering in the market. It doesn’t matter whether you would like to offer a managed hosted, managed premises based or Cloud service. You can count on our experience and our comprehensive knowledge in this fields.
T: +41 (0)31 531 11 11
F: +41 (0)31 531 11 12
Frankfurter Straße 92
T: +49 (0)6196 2049173-0
F: +49 6196 2049 173-9
Founded in 1997 and incorporated in Switzerland, CTModule AG specializes in communication and information technology and maintains a wide range of proven solutions in this field. The Company is focused on Enterprise Communication and Hospitality & Guest Service solutions. CTModule is a “Preferred Solutions Partner” of Cisco® Systems and a member of “Swiss Made Software”.