NTT and CTModule’s teams have collaborated and continue to work
with end-client Royal Caribbean to implement a Unified Communications solution onboard Royal Caribbean’s fleet of cruise ships. The teams worked together to successfully implement a Cisco Call Manager solution that integrates CTModule’s software onboard. Past and current successful projects include Royal Caribbean’s new-build ship implementations as well as older ships that require refurbishment and custom legacy integrations utilizing CTModule’s software. The solution scales from projects that have included 150 endpoint installations to larger ships with over 5,000 endpoints integrated.

We appreciate CTModule as a reliable and highly professional partner, with whom we have a very good cooperation for many years. CTModule convinces with its stable, innovative platform, which we have already implemented several times very successfully and to the highest satisfaction of our customers from the cruise industry. We are looking forward to continuing our proven cooperation in the years to come.

Callisto Cruise from CTModule is one of the most reliable systems on board. In the luxury segment of the EUROPA, not only the product, but also the support service has to be exceptional. This is 100% guaranteed with CTModule. As a Application Platform, Callisto Cruise takes over Communication and Guest Interaction tasks at EUROPA. In a partnership Hapag-Lloyd Cruises and CTModule, are constantly working on current topics and looking for new, innovative guest solutions and process simplifications. Overall, the use of Callisto Cruise at the EUROPA gives for Guests, Hapag-Lloyd Cruises and CTModule a WIN-WIN-WIN relationship.

Working with CTModule allowed us to create unique selling points with respect to Cisco’s UCME solution. The rich feature set provided via Callisto Express made it easy for our customer to adhere to our services.
All in all, working with a human-sized company enabled us to quickly react to market demands while being able to cope with all imaginable customer requirements. CT Module’s Callisto Express plays a major role in the successful proposal of our Managed Services portfolio.

Our customers appreciate our UCC Premium offering with Callisto.
All the functions they need are reliable and easy to use. New applications can be added automatically at any time from the large Callisto modules library. Security is very important to our customers. That’s why all components of the UCC Premium offering have been designed strictly in accordance with GDPR guidelines.

The Callisto applications work reliably and stable.
Feature requests are developed, implemented and tested in close cooperation with CTModule. In addition to that, we very much appreciate the professional support which CTModule offers for us and our customers.

Thanks to Callisto’s all-in-appliance concept, ease of installation, the
platform’s minimal resource requirements, and DW’s intelligent update/upgrade method, our operations team is saving significant time and costs.

I am thrilled to share the successful implementation of the CTModule Callisto across our fleet. This state-of-the-art technology has not only streamlined the operational efficiency of our ships but has also significantly enhanced the management and billing of outbound calls. Specifically, the ACD (Automatic Call Distribution) modules have simplified the management of call queues for essential ship services such as Customer Service, Tour Office, SPA & Beauty, while the wake-up call module provides a straightforward platform for wake-up telephone services for guests and crew, all integrated with our onboard PMS. Other modules, like the RedManning Mode, enhance safety by restricting calls to the bridge and engine room during maneuvers, allowing them only to pre-authorized numbers. The seamless integration with Cisco’s CUCM solution is another highlight of the platform.

We are proud to collaborate with CTModule and confident that this partnership will continue to drive innovation and elevate the standard of excellence in the maritime industry. With its innovative and efficient internal communication capabilities, it effectively addresses crucial aspects in cruise dynamic environment such as safety, reliability, and sustainability on board.